Privacy
Privacy Notice
Plain language, because you shouldn’t need a lawyer to find out what happens to what you tell us.
What we collect
Contact details you give us — name, email, phone, and organization where it applies.
Whatever you choose to tell us in a form, an assessment, or an email. In senior navigation that can include information about a loved one's daily care needs, mobility, memory, and finances. In coaching it can include personal circumstances. You decide how much of that to share, and every one of those sections is optional and clearly marked before you answer it.
Basic technical information your browser sends, like the pages you visit on this site.
Why we collect it
To answer you, to prepare for the conversation you asked for, and to find options that actually fit your situation. That's it. We do not sell your information, and we do not use it for advertising.
Who sees it
Beverly, and anyone she has working directly with her on your engagement.
For senior living navigation specifically: to find the right options, we contact senior living communities on your behalf. We share only what a community needs to answer your questions, and we check with you before sharing anything about health, memory, or finances.
Our service providers — the companies that host this site, store our data, and send our email — see it only as part of providing that service.
We will also disclose information if the law requires it.
How we're paid, in senior navigation
Our navigation services are provided at no cost to families. We may receive a referral fee from a senior living community if a placement occurs. This does not impact the recommendations we provide. We present multiple options based on your needs, not on which community pays the most.
How long we keep it
24 months from your last contact with us, then we delete it. If you become a client, we keep engagement records for as long as the engagement is active plus 24 months.
How to have it deleted
Email bev@beverlybrowncoaching.com and ask. You don't need a reason. We'll confirm when it's done. You can also ask us for a copy of what we hold, or ask us to correct it.
What this site is not
Coaching is not therapy, counseling, or medical care, and it is not a crisis service. If you're in crisis, call or text 988, or call 911.
Senior navigation is guidance and advocacy, not legal, financial, or medical advice.
Compliance consulting is not legal advice, and no attorney-client relationship is created by contacting us.
Questions about any of this? Email bev@beverlybrowncoaching.com. Beverly Brown Coaching · Best of You Coaching LLC.